Western Power

  • Western Power Portfolio Image

About This Project

Maptaskr provided Western Power with a mapping tool on top of Microsoft Dynamics 365 Customer Service, which enables Western Power to identify customers based on GIS attributes and communicate with them.

 

When planning a power outage, they can draw areas on a map and utilise Maptaskr’s marketing capability to send emails and/or text messages to their affected customers. This allows quick and easy communication with hundreds of thousands of people. Identifying the customers based on area used to take a day, now this can be done in a minute.

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Utilities